Terms of Service

1. Our Services

The information provided when using the Services is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation.

2. Intellectual Property Rights

Our Intellectual Property

We are the owner or the licensee of all intellectual property rights in our Services, including all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics in the Services (collectively, the 'Content'), as well as the trademarks, service marks, and logos contained therein (the 'Marks').

Our Content and Marks are protected by copyright and trademark laws and treaties around the world. The Content and Marks are provided in or through the Services 'AS IS' for your personal, non-commercial use or internal business purpose only.

Your Use of Our Services

Subject to your compliance with these Legal Terms, we grant you a non-exclusive, non-transferable, revocable licence to access the Services and download or print a copy of any portion of the Content to which you have properly gained access, solely for your personal, non-commercial use or internal business purpose.

3. User Representations

By using the Services, you represent and warrant that:

• You have the legal capacity and you agree to comply with these Legal Terms
• You are not a minor in the jurisdiction in which you reside
• You will not access the Services through automated or non-human means
• You will not use the Services for any illegal or unauthorised purpose
• Your use of the Services will not violate any applicable law or regulation

4. Purchases and Payment

We accept the following forms of payment:

• Visa
• PayPal
• Bank Transfer
• Mastercard

You agree to provide current, complete, and accurate purchase and account information for all purchases made via the Services. All payments shall be in GBP. We reserve the right to correct any errors or mistakes in pricing.

5. Subscriptions

Billing and Renewal

Your subscription will continue and automatically renew unless cancelled. You consent to our charging your payment method on a recurring basis without requiring your prior approval for each recurring charge. The length of your billing cycle is monthly.

Cancellation

You can cancel your subscription at any time by contacting us. Your cancellation will take effect at the end of the current paid term.

Fee Changes

We may, from time to time, make changes to the subscription fee and will communicate any price changes to you in accordance with applicable law.

6. Prohibited Activities

You may not access or use the Services for any purpose other than that for which we make the Services available. As a user of the Services, you agree not to:

• Systematically retrieve data or other content from the Services to create a collection or database
• Trick, defraud, or mislead us and other users
• Circumvent, disable, or otherwise interfere with security-related features
• Disparage, tarnish, or otherwise harm us and/or the Services
• Use any information obtained from the Services to harass, abuse, or harm another person
• Make improper use of our support services
• Use the Services in a manner inconsistent with any applicable laws or regulations
• Upload or transmit viruses, Trojan horses, or other malicious material
• Engage in any automated use of the system
• Attempt to impersonate another user or person
• Interfere with, disrupt, or create an undue burden on the Services
• Harass, annoy, intimidate, or threaten any of our employees or agents
• Copy or adapt the Services' software
• Decipher, decompile, disassemble, or reverse engineer any of the software

7. Services Management

We reserve the right, but not the obligation, to:

• Monitor the Services for violations of these Legal Terms
• Take appropriate legal action against anyone who violates the law or these Legal Terms
• Refuse, restrict access to, limit the availability of, or disable any of your Contributions
• Remove from the Services or otherwise disable all files and content that are excessive in size
• Manage the Services in a manner designed to protect our rights and property

8. Privacy Policy

We care about data privacy and security. Please review our Privacy Policy. By using the Services, you agree to be bound by our Privacy Policy, which is incorporated into these Legal Terms.

Please be advised the Services utilize infrastructure hosted primarily in the European Union (Ireland and Germany), with some processing by US-based sub-processors under Standard Contractual Clauses. Details of our data storage locations and international transfers are provided in our Privacy Policy.

9. Term and Termination

These Legal Terms shall remain in full force and effect while you use the Services. We reserve the right to deny access to and use of the Services to any person for any reason or for no reason.

We may terminate or suspend your account for any reason, at any time, without warning. If we terminate or suspend your account for any reason, you are prohibited from registering and creating a new account under your name, a fake or borrowed name, or the name of any third party.

10. Modifications and Interruptions

We reserve the right to change, modify, or remove the contents of the Services at any time or for any reason at our sole discretion without notice. We cannot guarantee the Services will be available at all times.

We may experience hardware, software, or other problems or need to perform maintenance related to the Services, resulting in interruptions, delays, or errors. You agree that we have no liability whatsoever for any loss, damage, or inconvenience caused by your inability to access or use the Services during any downtime.

11. Governing Law

These Legal Terms are governed by and interpreted following the laws of the United Kingdom. Bramforth AI and yourself both agree to submit to the non-exclusive jurisdiction of the United Kingdom.

12. Dispute Resolution

Informal Negotiations

To expedite resolution and control the cost of any dispute, the parties agree to first attempt to negotiate any dispute informally for at least thirty (30) days before initiating legal proceedings. Written notice should be sent to legal@bramforth.ai.

Court Proceedings

If informal negotiations do not resolve the dispute within 30 days, any dispute arising from or relating to these Terms shall be resolved in the courts of England and Wales, which shall have exclusive jurisdiction. Both parties consent to the jurisdiction of the English courts.

Interim Relief

Either party may seek injunctive relief or other interim remedies from a court of competent jurisdiction to protect intellectual property rights, confidential information, or to prevent imminent harm, without first engaging in the informal negotiation process described above.

13. Disclaimer

The Services are provided on an "as-is" and "as-available" basis. You agree that your use of the Services will be at your sole risk. To the fullest extent permitted by law, we disclaim all warranties, express or implied, in connection with the Services.

We make no warranties or representations about the accuracy or completeness of the Services' content and we will assume no liability for any errors, mistakes, or inaccuracies of content.

14. Limitations of Liability

In no event will we or our directors, employees, or agents be liable to you or any third party for any direct, indirect, consequential, exemplary, incidental, special, or punitive damages, including lost profit, lost revenue, loss of data, or other damages arising from your use of the Services.

Our liability to you for any cause whatsoever will at all times be limited to the amount paid, if any, by you to us during the twelve (12) month period prior to any cause of action arising.

15. AI Technology Limitations and Responsibilities

You acknowledge and agree that:

1. AI technologies are continually evolving and may occasionally produce unpredictable, incorrect, or inappropriate outputs
2. We provide AI solutions as tools to assist your business operations, but we cannot guarantee that AI-generated content, recommendations, or outputs will always be accurate, appropriate, complete, or error-free
3. You are responsible for reviewing and validating AI-generated outputs before implementing them in critical business decisions or customer-facing operations
4. We will use commercially reasonable efforts to maintain the quality and accuracy of our AI services, but AI limitations are inherent to the current state of the technology
5. Where AI services rely on third-party AI models (such as OpenAI), the capabilities and limitations of those underlying models may affect service performance

Mutual Responsibilities

Your Responsibilities: You agree to use AI services responsibly, supervise AI outputs in customer-facing scenarios, and not rely solely on AI for critical decisions without human oversight.

Our Responsibilities: We will provide AI services with reasonable skill and care, notify you of any known significant limitations, and assist in resolving technical issues affecting service performance.

By using our AI-enhanced products and services, you acknowledge the current limitations of artificial intelligence technologies and agree to exercise appropriate judgment when implementing AI-generated outputs in your business operations.

16. Contact Us

If you have any questions about these Terms of Service, you can contact us: